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Run an employee commuting survey

Employee commuting is Scope 3 Category 7. It covers your staff travelling between home and work, and in most frameworks the energy they use working from home.

Written by Misha Cajic

Employee commuting is Scope 3 Category 7. It covers your staff travelling between home and work, and in most frameworks the energy they use working from home.

You need two things: how your people travel, and how often.

What to ask

Keep it short. A long survey gets a low response rate, and a low response rate is a bigger problem than a rough question.

Ask for:

  • Their usual mode of travel

  • The one-way distance

  • Days per week in the office

  • Days per week working from home

That is enough to calculate. Anything else is optional.

What not to ask

Home postcode. Staff object, and you only need the distance. Ask for the distance instead.

Exact vehicle detail. A generic car factor is close enough for a category this size.

Name or email, unless you need to chase non-responders. If you do, say why you are collecting it.

Questions worth adding

People who commute between two sites. A single question asking which sites they travel between catches this. Otherwise their travel is understated.

Company vehicles. Staff driving a company car are already in your Scope 1. Ask, and exclude those responses from Category 7 so you do not count them twice.

Mixed modes. Most people vary by day. Asking for days per week per mode is more accurate than asking for a single usual mode.

Getting the data in

Run the survey however suits you. Avarni does not need to host it.

Once you have the responses, prepare a spreadsheet and upload it against a Method configured for commuting, or send the responses to your Avarni lead.

Non-responders

You will not get everyone. Apply the average result of your responders to the rest of your workforce, and record the response rate.

This is an estimate and it needs documenting. See Estimate what you cannot measure.

Working from home

Working from home is energy used in someone's house on a working day, usually calculated per person per day.

Two decisions to make and record:

  1. Whether you include it at all. Some organisations exclude it and say so.

  2. Staff who are fully remote. If someone has no office to travel to, they have no commute but they do have working-from-home energy.

Staff in other countries need a factor for that country, not an Australian one.

How often to run it

Annually is enough. Run it at a representative time of year, not during a holiday period, and use the same month each year so your figures stay comparable.

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